Despite its sheer size, and the legacy of the public sector, the bank is surprisingly nimble. (Palmer, 2004). Subject: Business, Management Topic: Thesis Paper. 2. 1.1 Introduction. Job Satisfaction Page 1 Recently, U.S. News & World Report named Clergy as one of the top 30 careers in 2009 (Nemko 2008a). Bank jobs have always remained the first preference of the youth here. The JIG was developed to accompany another worthwhile tool to measure job satisfaction: the JDI (Smith, Kendall, & Hulin, 1969). customer satisfaction is the important issue and the challenge facing contemporary service industry (Hung, 2003). Different researchers categorize those components differently. Santhapparaj (2005) studied the Job Satisfaction of the women managers working in automobile Manufacturing Industry in Malaysia. 12. Its three-and-a-half times the size of the next biggest bank, and bigger still than the next five banks put together.

Higher Productivity - Irrespective of job title and pay grade, employees who report high job satisfaction tend to achieve higher productivity. We have conducted our research on five branches of Karmosangsthan bank on about 130 employees. bank and how satisfied the respondents currently are. Effects of performance evaluation through the analysis of financial statement on investment decisions (a case study of Logman Nigeria Plc.) Plain and simple, the result is better financial outcomes. The purpose of the survey was to identify those factors that contribute to employee satisfaction in the workplace. and profit war between different banking groups i.e. This kind of voluntary turnover directly affects the . It has been recognized that job satisfaction can be impacted by psychological, social and economic factors (Kwak et al., 2010). The study investigated the relationship between specific aspects of Job Satisfaction and the personal characteristics of women managers. In this industry, having talent, skillful and According to an Employee Job Satisfaction and Engagement Report by the Society for Human Resource Management (SHRM), 88% of US employees reported overall satisfaction with their current job in 2015.. The report gives an overview of the Banking Sector and company profile. To develop our skill on the banking sector. Masters and PhD students can also get their thesis and dissertation topics on this page. Being incredibly involved with customer satisfaction in the banking industry, we've seen firsthand how big of an impact it has for a bank's financial success. This study was conducted to find out customer . To estimate the performance of SBI based on the service provided. Do they charge unnecessarily for not maintain minimum balance in. The report contains the organizational study done at HDFC Bank. In overall, the research investigated the reasons why professional employees leave bank of Abyssinia and the reasons why they stay in the bank. Bodur (2002) stated that there are some factors, which are related to job satisfaction that is work substances, A Study of Employee Satisfaction and Its Impact on Employee Retention in Retail Sector By:Prof. (Dr.) Parul Jhajharia,Havisha Gupta Abstract: Employee satisfaction is a measure of how happy workers are with their job and working environment. When a person says that he has high job satisfaction, it means that he really. job experience". To know the customer service of banking sector. There is a need for an extensive study on the rural customers' perceptions on the service quality in banking service offered in rural areas. Vroom, 1978 referred job satisfaction as "the positive orientation of an individual towards all aspects of the work situation".Blum, 1968 "job satisfaction is the result of many attitudes possessed by an employee. Employee Satisfaction relates to a strong sense of connection with the organization and passion for one's job. First, your current customers are far more likely to open more accounts or use more services if . Thesis Report on Banking Industry in Bangladesh. Job in General Scale & Job Descriptive Index. This research project focuses on identifying the impacts of core banking and service quality on customer satisfaction in commercial bank of Ethiopia Bishoftu branch. Employee job satisfaction is often determined by how well Outcomes meet or exceed expectations satisfaction in one's job Means increased commitment in the fulfilment of formal Requirements. Previous A Project Report On Internet Marketing. And awareness of customers about different types of products and services offered by HDFC Bank. Scope It is vital to understand the limitations of this project. Hence, the study revealed that The value of R 36.3% showing that there is a positive linear relationship between working environment and job satisfaction. It is a general attitude which is result of many specific attitudes in three areas namely (i) job factors; 3.

Job satisfaction is generally, understood an attitude towards one's job. Job satisfaction is usually linked with motivation, but the nature of this relationship is not clear.

increased job satisfaction, commitment to work and improved performance. It has 28% percent of the total banking business in India. Leading organizations are now trying to measure this feeling, with job satisfaction surveys becoming a staple at most workplaces. On a scale of 0-5, how happy and satisfied are you with the organization?

Bytyqi, F., Reshani, V.,and Hasani, V. (2010). EMPLOYEE SATISFACTION SURVEY REPORT Duration- 31 Days (01/03/2019-31/03/2019) Conducted at- PRASA Conducted by- SHREYA PAUL, . Before independence the banking system in India was in "When people go to work, they shouldn't have to leave their hearts at home.". on health and well-being job satisfaction should thereby be considered. I was concluded that the factors signi cantly a ect the job satisfaction of employees (Dawson, 1987). Keeping morale high among workers can be of tremendous benefit to any company because happy workers are Customer Satisfaction Towards Reliance Jio. To identify the factors which influence the job satisfaction of employees regarding various sectors. of components in factors that can influence employees' job satisfaction. Job satisfaction is an integral co mponent for the environment of organization and an i mportant element for the relationship between m anagement and employees. changes.-"Study on Job Stress - Conflict at Work, Workload, Physical Environment, Employee Job Satisfaction" - Muhammad Mansur, Mohammad Ali.- The term stress is basically from physical science where it means the force placed upon an object to cause damage, bending or breaking. their jobs. task, duties,roles & responsibility, Organization culture, your immediate supervisor, compensation & benefits, employees engagement towards organization . Human Resource Management In Banking Sector - State Bank Of India. Thomas Wright (2009) has found that when employees have high levels of psychological well-being and job satisfaction, they perform better and are less likely to leave their jobs. In the study above mentioned incentives effects on job satisfaction and performance are researched through critical literature review. To earn valuable knowledge about the foreign trade in banking sector. From the above details [1,2], it is obvious that the numbers of offices of Public sector are five times more than the Private sector bank offices.But, the compound annual growth rates (CAGR) of Private sector Banks are higher than two times of Public sector banks offices. b. It An equal number of employees, i.e., (<i>n</i>&#x2009;&#x3d;&#x2009;60), were selected through . On the whole, this project can contribute to improving the work of this company. Given the problems as stated above, the research work was undertaken specifically to: Evaluate the level of service quality and customer satisfaction at the Ghana Commercial Bank and recommend . Stress is a condition which

The purpose of this study is to analysis the employee satisfaction in banking sector. This is one of the main pitfalls that should be avoided. Need of the Study: The study was conducted to know the customer satisfaction regarding service H O 3: There is relationship between job satisfaction and employee job performance 1.6 Significance of the Study 1)EXECUTIVE SUMMARY This research work is all about the "employee's job satisfaction level in banking sector" jalandhar India. There is study suggesting a relation between employee satisfaction and health and well . On the whole, this project can contribute to improving the work of this company. The survey was conducted on the employees of different levels and employees with different experience. The value of R 36.3% showing that there is a positive linear relationship between working environment and job satisfaction. . In particular, the recommendations can be applied to only the organisations representing the banking sector. It has been recognized that job satisfaction can be impacted by psychological, social and economic factors (Kwak et al., 2010). The study helped to identify the problem in employee retention in banking sector and as to how to overcome the problem. Incentives effects on job satisfaction have also researched through interview research. The results of this study found job satisfaction of university teachers to be significantly negative predictors of job burnout. In-depth interviews were done with 30 employees in all grades of private and public banking sector. The elements of job satisfaction c. To establish the positive relationship between job satisfaction, motivation and employee performances. The employment culture is changing in Bangladesh. Hence the main idea is to find balance between incentives which generate job satisfac-tion and which improve performance.

fairness, relationship of management and supervisor with their subordinates, job satisfaction and related factor, and intention of existing employees to leave or stay. See how banks are using AI for cost savings and improved service. (Private bank vs. Nationalized Bank). L'inscription et faire des offres sont gratuits. RESEARCH OBJECTIVES 1.

Does your bank have core banking facility for the customers. There is no doubt that job satisfaction is a standout amongst all the frames of mind. When a person says that he has high job satisfaction, it means that he really likes his job, feels good about it and values his job dignity. Understand how HR practices are linked to employee satisfaction 2. So, this study is also an effort to find out what they think of this job afterwards. The regression result reveals that work environment has a statistically significant impact on job satisfaction, R=0.363, 0=0.948, t=2.335, p < 0.05. changes.-"Study on Job Stress - Conflict at Work, Workload, Physical Environment, Employee Job Satisfaction" - Muhammad Mansur, Mohammad Ali.- The term stress is basically from physical science where it means the force placed upon an object to cause damage, bending or breaking. 5. Dear Rawal, When we are going to job satisfaction survey then it should be related with both I.e.nature and position of job. Job satisfaction describes how content an individual is with his or her job. The study focused on banking sector of Faisalabad as one of the major banking sectors of Pakistan to get in-depth and comprehensive understanding of what is happening at the banking sector of Faisalabad and make the research meaningful. It's free to sign up and bid on jobs. The applications of AI in banking are a $450 billion opportunity for the banks that take advantage of the digital transformation. Thus Service Quality is an important subject in both public and private sectors business firms and service industries. This number is the highest level of satisfaction in 10 years. Leading organizations are now trying to measure this feeling, with job satisfaction surveys becoming a staple at most workplaces. Approved Read-Made Banking and Finance Research Topics with Seminar Works for the Degree of National Diploma (ND), Higher National Diploma (HND), (BSC . 2. Job satisfaction is a complex and multifaceted concept wich can mean different things to different people. OBJECTIVES 1. Job satisfaction is an attitude which results from balancing & summation of many specific likes and dislikes experienced in connection with the job- their evaluation may rest largely upon one's success or failure in the achievement of personal objective and upon perceived combination of the job and combination towards these ends. Employee need and satisfaction have been identified, elements have been established and analyze. Impact of Promotion on Job satisfaction and Employee Turnover e scholars investigated the relationship of jobs satisfaction with demographic determinants as well as the other factors like job autonomy, leadership behavior and promotion system. List of Banking and Finance Project Topics and Research Thesis Materials PDF and DOC File Download for Final Year Undergraduate and Postgraduate Students in the University and Polytechnic. Satisfied employees are not only good and effective performers but also efficient ambassadors of their banks. Motivation: Motivation are actions and inspirations proposed by people, directed and purposeful Definition Hoppackintroduced the term "job satisfaction" in 1953 in his book on job-satsfaction. Stress is a condition which "Job satisfaction can be defined as acceptance of goals, willingness to work hard and intention to stay with the organization." Work has an economic aspect as well as mechanical aspect; it has also a psychological aspect.

Below is a list of best Banking and finance project topics and materials PDF documents for students acquiring a degree in the college of education (NCE), National Diploma (ND), Higher National Diploma (HND), and Bachelor of Science (BSC). Scope It is vital to understand the limitations of this project. Both qualitative and quantitative analysis was used to perform the analysis. Mosahab, et al. Furthermore, the guidelines, which will be developed, can be . 4. The main objective of this project is to assess the impact of core banking and services quality on customer satisfaction in commercial bank of Ethiopia. Merger and acquisition strategy for growth, improved performance and survival in the financial sector (a study of Sterling bank, Access bank and Eco bank) BAF67049.

To measure the satisfaction level of the employees 3. In-depth analysis was conducted on views about job satisfaction, payments, promotions, recognition and working hours as motivation factors. In 1969 a major position of banking sector was entrusted to the public sector. Job satisfaction questionnaire should be deal with everything which are related to perform these specific job I.e. To identify the measures that improves the job satisfaction. Job satisfaction is known as the broad conception which is used in different fields to measure or describe employees' feelings towards their organizations' performance, policies, turnover and other factors. It simply indicates one's contentment with the job. Table 1: Growth of public sector and private sector banks in India-Bank ofice wise.

Speaking of limitations, the time is limited which forces the researcher to narrow down the thesis topic and to Does your bank have listed its share in stock exchange. Food industry in Malaysia is a fast growing industry. Increased Profits - Keeping employees safe and satisfied can lead to higher sales, lower costs and a stronger bottom line. It could,for example,be To suggest the strategies for the bank to improve the level of customer satisfaction. 4. 13. This report aimed to determine the quality of services offered by Sepah . It revealed that females enjoy increased levels of job satisfaction when compared to males.

Ellickson and Logsdon (2002) support this view by defining job satisfaction as the extent to which employees like their work. Components of job stress namely: Lack of administrative support; excessive work load and work demand; problematic customer relations; co-worker's relationship; family & work life balance and associated job risks were examined in this study. Work stress, job satisfaction and organizational . As the banking sector of Pakistan is facing different problems like high turnover, lack of commitment and job stress among employees (Asrar-ul-Haq, 2015), the importance of effective leadership has increased . The bank has dominance. Moreover, the study by Nair and Sommerville (2017) argued that job satisfaction differs among employees with respect to gender in the context of the Indian IT sector. To analyze general banking practices of the bank. Chercher les emplois correspondant Project report on customer satisfaction in icici bank pdf ou embaucher sur le plus grand march de freelance au monde avec plus de 21 millions d'emplois. It's free to sign up and bid on jobs. The ter m 'job satis faction' means. Job satisfaction means an extent of positive feelings or attitudes that individuals have towards their jobs. It's important to remember that job satisfaction varies . The aim of the present research was to study the effect of job satisfaction on the performance of employees working in private sector organizations of Peshawar, Pakistan. Not only on the retail sector but also in the small and manufacturing sector there are various researches on the job satisfaction of the employees. To know the employee satisfaction towards the facilities provided by the organization. Job satisfaction can be defined as psychological state of how an individual feels towards work, in other words, it is peoples feelings and attitudes about variety of intrinsic and extrinsic elements towards jobs and the organizations they perform their jobs in. All the department of Hatirpul branch has participated on this report. The results are two-fold. Intrinsic reward factors: Job-related incentives used by leaders to stimulate employees' psychological growth (Herzberg, 2003). Employee job satisfaction (EJS) is the feelings and thoughts of employees about their work and place of work. (Palmer, 2004). The regression result reveals that work environment has a statistically significant impact on job satisfaction, R=0.363, 0=0.948, t=2.335, p < 0.05.